Education : Associates degree (or equivalent) in a relevant computer science and/or engineering technology discipline.

Experience :

• 5 years experience working on electronic products in a hands-on test and troubleshooting role using oscilloscopes, DMMs, device readers/programming adapters, etc…
• Experience working in an ESD controlled environment
• Experience working in an environment requiring traceable calibrated equipment and the ability to manage calibration schedule and services to maintain calibration on all equipment used.

Knowledge :

• 5 years experience working on a server or data storage-based products in a hands-on test and troubleshooting role using oscilloscopes, DMMs, device readers/programming adapters, etc…
• Working knowledge of server and storage products
• Basic Linux OS and scripting experience
• Knowledge of network cabling, routing, and setup
• Experience working in a production electronics factory

Skills :

• Ability to read schematics, BOMs, ability to view and understand PCB layout with Cadence (Allegro) PCB design tool, ability to understand component data sheets, troubleshooting device-level failures.
• Understanding of common manufacturing processes to include Functional Test, In-Circuit Test, Flying Probe and common assembly techniques.
• Working experience with Failure Analysis and 8D processes and objectives.
• Proficiency with Windows and common Office products used to communicate findings.
• Proficient in English speaking, reading and writing.

Responsibilities:

• Troubleshoot and root-cause analysis for VES products
• Working with Manufacturing, Engineering and Quality teams on corrective actions where needed.
• Work with VES Quality for customer FA / 8D reporting.
• General Test and Repair for RMA products
• Manage VES test area to ensure needed equipment is in place, calibrated and in good working condition.
• Provide training to factory debug staff for level 1 and 2 debug and problem analysis.